Cookie policy

Cookies are small text files placed on your device when you visit a website or use an app. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to site owners. Similar technologies include local storage, session storage, and pixel tags — we refer to all of these collectively as 'cookies' in this policy.

We use cookies to authenticate your account and keep you securely logged in, to remember items in your basket between sessions, to save your delivery addresses and dietary preferences, to analyse platform usage and improve our service, to detect and prevent fraudulent activity, and to show you personalised deals and offers relevant to your location and order history.

Some cookies on our platform are set by third-party services we use, including payment processors (to secure transactions), analytics providers (to measure platform performance), and advertising partners (to show relevant promotions). These third parties have their own privacy and cookie policies, which we encourage you to review. We do not control third-party cookies directly.

You can manage your cookie preferences at any time using the cookie settings panel, which you can access via the link in our website footer. You can also control cookies through your browser settings — most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect the functionality of the platform, such as keeping you logged in or remembering your basket.

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period — typically between 30 days and 2 years depending on their purpose. You can delete persistent cookies at any time through your browser settings. We review and update our cookie list regularly to ensure it remains accurate.

Under UK GDPR, you have the right to withdraw consent for non-essential cookies at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal. For cookies that are processed on the basis of legitimate interests, you have the right to object. To exercise your rights or ask questions about our use of cookies, contact us at [email protected].

We may update this cookie policy from time to time to reflect changes in technology, regulation, or our business practices. When we make significant changes, we will notify you via the cookie consent banner on your next visit. The date at the top of this page always shows when the policy was last updated.

If you have any questions about how we use cookies, please contact our Data Protection Officer at [email protected] or write to Renoj Eat Ltd, 20 Finsbury Street, London, EC2Y 9AQ, United Kingdom.